What Would You Like To Know?
So, the recent post on Response Point struck a chord with quite a few folks.
And even spurred a response on the RP team blog, no less.
Jeff Smith, Senior Product Manager for RP, pointed out the 100 RP system set-aside/giveaway they have for US SBSCs, which was announced at Symposium 2.0. Which is awesome, BTW.
But he also asked me via e-mail (I’m paraphrasing):
Other than physical product, what kind of resources would be helpful?
I told him the kind of stuff I like to use when evaluating a new solution. Things like…
- White papers (but ones that include different network/system design layout possibilities)
- Interface documentation
- Integration best practice documents/tips
- Technical spec sheets (since we’re talking hardware)
And prolly most of all…
- Price points
- Release dates
And since I was thinking big…
- Virtualized version of RP interface
Gee, somebody would almost think I’d done a few things concerning virtualization and emulation.
But I also told him there’s no way I could speak for everybody.
So here’s your chance…
What kind of stuff do you need, either as an SMB consultant or SMB end-user, to make that all-important Go/No-Go decision about Response Point?
Don’t be shy…the RP team’s listening.
Cuz your feedback is what they’d like to know.
|| posted by chris under business, community, hardware, it pro, unified comm || || ||
Hi again Chris. Being in on the ground floor is a great opportunity for us SBSC’ers.
Like you, for me communications is a key. A great system that would benefit our busiess - as well as be a great tool that we can market to our customers - would be fantastic.
For me, the best way to learn a product or service is to use it in real life - and to have a pipeline to the developers so that I can provide input and get feedback.
comment by Allen Miller — July 28, 2007 @ 7:25 am
Having listened to the Response Point presentation at the Small Business Symposium, I have to say I was disappointed by what I heard for a number of reasons. For a system which is meant to be easy to manage, there’s no AD integration, contacts don’t seem to be integrated with your Outlook Address Book, standard SIP handsets can’t be used, no SDK!
I really have to have someone explain to me why they wouldn’t use Trixbox? The only thing I saw that was slightly appealing was the voice activation.
comment by Vijay Singh Riyait — July 28, 2007 @ 2:02 pm
Very helpful, Chris. So in a nutshell, it sounds like we have good BDM resources but need to get more technical documentation into partner’s hands.
This is valuable feedback. Thanks!
comment by Jeff Smith — July 30, 2007 @ 10:24 am